Get in touch

How can we help?

Our team is based in London and typically responds within one business day.

Order support

Issue with an order or delivery? We'll help you sort it.

[email protected]

Shop onboarding

Want to list your shop on Loventa? We'd love to hear from you.

[email protected]

General enquiries

Anything else — press, partnerships, or just to say hello.

[email protected]

Response times

We aim to respond to all enquiries within one business day (Monday–Friday, 9am–6pm GMT). For urgent order issues, please include your order number in the subject line.